After Sales Service of V&T EcoDriveCN® drives

Not only a professional and best manufacturer for power electronics, but also a competitive and favorable solution provider of drives,

failure rate < 0.15%, similar as Emerson Control Techniques, ABB, Danfoss, Eaton, Schneider, Allen Bradley, Lenze, Yaskawa
authorized CE, issued by ECMG
18-month warranty period
delivery lead time: 1-3 days
supply to REGAL, Ingersoll Rand, Foxconn, BYD, L.K. Group, Tata group...

V&T Technologies Service Express is a quick and easy portal for submitting both warranty covered and fixed price repairs of your V&T drives.

1. Service:

1), The detailed defective description, serial number of product and photo of product must be sent back to V&T Technologies for evaluation accordingly.

2), V&T EcoDriveCN® drives will analyze the defective reason and decide whether it is caused by quality problem of product or by improper operation of user.

3), V&T Technologies will suggest the next steps for you, for example, which parts of products should be replaced. In case of quality problem, V&T EcoDriveCN® drives will replace a new product for defective one which power rating is under 5.5KW within warranty time. For the product which power rating is 7.5KW and above, V&T will offer spare parts including control board, power board, fan or other related parts which are necessary for repairing product free of charge.

4), V&T EcoDriveCN® warranty do not cover damages resulting from inappropriate storage, incorrect installation, improper maintenance and bad environment beyond environmental requirement.

5), V&T EcoDriveCN® drives is not responsible for modifications, reworking, disassemble without our permission.

2. Warranty time

18 months from shipping date of the products. Then extended warranty to 24 months, 10% extra of the total value of the goods is acceptable and necessary.

3. Technical Support

V&T Technologies have a strong R&D and QC department and capable after-sale service team in the field of motor control, motion control and energy conservation. You can call us or send email directly.

V&T EcoDriveCN® drives: the leading and recognized brand of drive, control & power in the world.

Contact us now to take advantage of this unique opportunity! We will help you to be the competitive player in the market of power electronics!

Comparison with other brands

Commitment to clients.